COVID19 Info: MPA follows CDC and NATS guidelines on safe vocal teaching practices. At any given time, if these organizations deem in-person teaching to be unsafe, all private and group sessions will be conducted online to preserve the safety of everyone involved. Cancellations, Make-ups, & Refund policy:
If you need to cancel a private session, you must contact me via email or phone at least 24 hours before the scheduled session in order to receive a make-up.
If scheduling a one-off lesson, you will need to send $90 to @dorothea-mead within 24hrs of scheduling your lesson to hold the spot. I have a 24hr cancellation policy - if you cancel your lesson before 24 hours in advance, I will offer you one opportunity to make up the lesson. If you cancel within 24 hours of the lesson, you will no longer be eligible for a make up lesson and will not receive a refund.
Monthly Packages: payments for a monthly session do not constitute a ‘punch-pass.' This means that if sessions were not used during the month and are eligible for a make-up, we will schedule the make-up lessons separately from the following month’s payment schedule. Unused sessions do not 'roll over' into the next month.
Severe Weather: If severe weather prevent you from making a private session (or your internet goes down unexpectedly due to an emergency), I will do everything in my power to make-up this session.
Changing your regular lesson time to a new regular time: You may find it necessary to change your regular time at some point during the year. However, please try to choose a time that you can commit to. A full class can make it a challenge to arrange for this.
Teacher Cancellation: If for any reason I have to cancel a lesson I will make every effort to make it up. If that is not possible, you will receive a refund.
Students leaving the studio are responsible for payment through their most recent session only. Any sessions paid for but not used will be refunded.
There will be a $20 late fee charged for payments over 7 days late. Please mail your check or pay via Venmo.
If you are 15 minutes late for your lesson and I have not heard from you, this counts as a no-show. No-show lessons are not eligible for a make-up.